The Pavilion welcomes people with particular needs and is committed to ensuring your visit is as enjoyable and trouble-free as possible. There are discounts on most events for registered disabled people. Also, some discounts or promotions are available via the i-go Card and the CEA Card. Access to the auditorium is via street level, and there is a wheelchair accessible toilet adjacent to the auditorium level.
- One carer will be admitted free of charge when booking in advance (Please note that we are unable to book complimentary seats online. To book a carers complimentray seat you will need to contact our box office either in person or on the telephone – 01323 841414 10am to 4pm Mon to Sat)
- During film presentations, there is an induction loop system in operation in the auditorium for the hearing impaired.
- Guide and hearing dogs are welcome.
Our Kiosk facility is open prior to each performance and during any interval for the sale of teas, coffees, snacks, cold drinks, sweets, ice creams, etc.
Latecomers are admitted at the Duty Manager’s discretion and not after 15 minutes of the programme starting.
We are happy to admit Babes In Arms into a morning or afternoon performance with a U, PG or 12A certification. Admittance of Babes In Arms is allowed with a discretionary note that should any disruption to the film screening be caused by the Babe In Arms or any complaints received about the said Babe In Arms from other customers then it will be expected that the Parent & Baby in question should leave the screening immediately.
Babes In Arms means any child under 18 months of age.
Children aged 18 months+ will need to pay the full child price.
All information is correct at time of going to press. However, we reserve the right to alter these details in exceptional circumstances.
The Management reserves the right of admission.